“I was involved in a 5 car accident; the driver that caused the accident was not insured. Erie Insurance Agent Tom Bigoski helped make the process smooth and my car in the repair shop a few days later. I highly recommend Tom and Erie Insurance.”
“While Tom wasn’t able to help me with better rates for my situation, he took the time to review my coverages and made some money-saving suggestions. And who doesn’t like to save money these days! At no point did I feel pressured or hassled to buy insurance from him. I wanted an honest review of my coverage and Tom is definitely that…honest. Thank you Tom for your honesty, integrity and your friendship.”
“I had a great experience in dealing with the Bigoski Agency. We recently had an issue with our car where the battery died and we could not get the hood opened in order to jump start the vehicle. We needed to get the car to the mechanic, but we had no means of getting it there. I had told Tom Bigoski about our issue and he immediately reminded us that with our Erie coverage we got free towing of our vehicle. The next day we had the car towed and I gave the receipt to Tom. He immediately sent the receipt to Erie and we received a check in the mail about a week later. What great service by a great Agency. Thanks Tom!!!!!!”
“If you need top quality customer service and an insurance agent that goes above and beyond your every need, you need to call Tom Bigoski.”
John Gross of Bristow, VA says…
“As soon as my wife and I met with Tom, we knew he was the right agent for us. He took the time to listen and understand our needs fully before trying to sell us anything. He was able to increase our coverage while saving us money. Tom has gone out of his way to handle all of our needs from the moment we first stepped in his office. His knowledge, professionalism, and customer service are unmatched.”
Duane P. of Phoenixville, Pa says…
Barb from Eagleville, PA says (regarding her claims experience)…
“My family switched all of our insurance policies to Erie through Tom Bigoski at the Bigoski Agency about a year and a half ago. Unfortunately in that short amount of time, we have had two claims. One was Homeowners and the other was Automotive. Both claims were handled with ease by picking up the phone and calling Tom. He went above and beyond our expectations of an insurance agent to make sure that we were happy with the way everything was being handled and then followed up with us after the claims were complete to make sure we were satisfied.
“I would highly recommend Tom Bigoski to anyone who is looking for an insurance agent who will make sure you are completely satisfied!!”
Jana from Collegeville, PA says…
“You have been a great help, and by far the best insurance agent I have dealt with. Thanks again for everything!”
Ron Beebe of Thorndale, PA says…
“When I have a question, any question, relating to my insurance (coverages, deductibles, etc) I know I’ll get answers right away. Tom is very good about getting back to me right away with the right information. Keep up the great work from one of your many customers for life!”
Matt Posner of Downingtown, PA says (regardig his claims experience)…
“The quality service and personal concern that we have received from The Bigoski Agency is simply amazing. When my wife was in a one car collision with a deer in the middle of the night, the claim was reported and we were contacted first thing in the morning, just a few hours after reporting it. Tom made sure that we were able to have the car delivered to the in-network auto repair shop by special Saturday appointment and even approved a rental that same day. The rental process was quick and easy and as an added convenience, could be returned to the auto repair shop who would take care of getting the vehicle back to the rental company. Tom was with us every step of the way to ensure that we were taken care of and all of our needs were met. We could not be happier with The Bigoski Agency!”
Brendan Nicholson in PA says (regarding the claims process)…
“This process was very easy for me. Once you put the claim in the computer, I got a call from the claim department the next day, they directed me to the Erie website to choose a body shop in my area. Once I found the one I wanted, I called them back with the name. They contacted the shop, and the shop called me later that day. I scheduled an appraisal with the shop, they gave me the estimate, and I dropped it off to be fixed last week. They had a rental car there for me (Camry, pretty nice). There was next to no hassle on my part. The shop I used was Grand Sport Auto Body, which is in the Erie “network”, so I didn’t have to deal with any of the paperwork, they took care of it all. So far, I’m very happy with my decision to switch insurances!”
Craig & Lauri Clevenger of Gainesville, VA say…
“New to the area, we were referred to the Bigoski Agency through a mutual acquaintance. What struck us initially was how flexible Tom was with scheduling and his ability to make you feel like you’re his primary focus. He has a wealth of knowledge and a great demeanor, and it actually made discussing insurance an interesting conversation. Tom doesn’t subscribe to a one size fits all approach. He takes the time to get to know you, understand your insurance needs and make recommendations that are tailored to you and your situation. That approach saved us a lot of money over our previous insurance and it helped open our eyes to some insurance needs we hadn’t previously considered but needed. It makes us feel good to know that our policies are backed by a company as reputable as ERIE, but at the same time we have a guy like Tom right around the corner providing advice and the personal touch that every agent should strive for.”
B. Joshi of Gainesville, VA says…
“I switched my auto and home insurance to The Bigoski Agency in September 2010 and was able to save $400/year with Erie. Last week I had a chip on my windshield and was impressed with Tom’s attitude, knowledge, and willingness to help his customers. I highly recommend him for your auto and home insurance needs.”
Daniel Harvill of Bristow, VA says…
“Tom is personable, professional and understands exactly what his clients need. Most importantly, however, is this: He saved me money.”